Technical Support

I am well-acquainted with a vast array of software, including Microsoft Office, the Adobe Creative Cloud and Adobe Technical Communication Suite, a number of video and audio editing applications, and all major web browsers.

I worked at Missouri State University's User Support for three years. My duties there involved troubleshooting computer and software issues on the phone, via web chat, and in person on office, personal, and lab computers. It also involved troubleshooting printers, passwords, and mobile devices.